NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
Get help online or on the phone
To get help, you can:
- go to 111.nhs.uk (for people aged 5 and over only)
- call 111
Available 24 hours a day, 7 days a week.
If you’re Deaf and want to use the phone service, you can use the British Sign Language service.
You can also call 18001 111 on a textphone.
How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.
Depending on the situation you will:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be given an arrival time if you need to go to A&E – this might mean you spend less time in A&E
- be told how to get any medicine you need
- get self-care advice
You can also can more information in alternative formats: