Pick up the Phone Campaign

Learning from a recent Rapid Review, where a baby sadly died, highlighted significant gaps in information sharing across the regional Midwifery & Health Visiting teams involved in the baby’s care.

The review identified a common issue concerning the absence of shared electronic health records between NHS Trusts preventing information sharing between health colleagues, and a lack of timely notification about emerging or actual concerns and referrals to children’s social care. This has been identified as a significant system risk across the region.

The National roll out of the NHS England Digital Shared Care Records is not an imminent solution to mitigating this risk.

Therefore, all health practitioners are requested to go ‘back to basics’ and ‘pick up the phone’ to out of area colleagues and share information about emerging concerns and referral to children’s and adult social care.

The ‘pick up the phone’ campaign hopes to highlight the significance of cross border information sharing and how to achieve this more effectively ensuring babies, children and vulnerable adults remain safe and their needs identified at the earliest possible time.

Download promotional materials for the campaign below: