If you have any compliments, complaints or concerns to tell us about please contact us:

Please also contact us directly with any feedback or complaints about primary care services such as GPs, dentists, opticians or pharmacy services.

By telephone: 01522 309299 (Office hours are 9.00am to 5.00pm Monday to Friday)

Email: LICB.feedbacklincolnshireicb@nhs.net (please do not use for general enquiries)

Acute/Community Provider

The service can be contacted at; Tel: 0300 123 9553

Email: LHNT.LincsPALS@nhs.net

Calls via Text relay are welcome. The service is open 10am to 4pm Monday to Friday (Except Bank Holidays). 

Mental Health Provider

PALS can be contacted by calling 01529 222265.  Available Monday to Friday 9am-4.30pm or by email: lpft.PALS@nhs.net. Closed bank holidays.

As from 1 July 2023, if you wish to make a complaint about primary care, please contact the service directly.

VoiceAbility provides a free, independent and confidential advocacy service to support people with their NHS complaint.

Website: voiceability.org
Telephone: 0300 303 1660
Email: helpline@voiceability.org

If you need help and support to access mental health services please call 111 and choose option 2.

If it is a life threatening emergency please call 999.

To make a Freedom of Information (FOI) request please contact us:

By telephone 01522 573939

Email: nnicb-nn.dln.fois@nhs.net

Or write to us at: NHS Lincolnshire Integrated Care Board, Freedom of Information Team, Bridge House, The Point, Lions Way, Sleaford NG34 8GG.

More information on the Freedom of Information Act and how to submit a request can be found here Freedom of Information - Lincolnshire ICB

All media enquiries should be directed to the ICB’s communications team. 

To contact the communications team during normal office hours, please email our team inbox – nnicb-nn.dln-communications@nhs.net

All requests for filming, photography or interviews must be made via the communications team.

NHS Lincolnshire Integrated Care Board (ICB)

HQ Bridge House The Point Lions Way Sleaford NG34 8GG

Tel: 01522 573939

Opening hours: Monday - Friday 8.30am to 5pm

For general enquiries, please email: LICB.office@nhs.net