The difference your feedback has made
Patient feedback, including comments, compliments, and complaints, plays a vital role in improving NHS services. It helps identify areas of strength and weakness, leading to changes that enhance patient care and experience. This feedback is used to refine services and ensure that the NHS is responsive to the needs of patients and their families
Improving Functional Neurological Disorder (FND) services together
We set out to understand what really makes a difference when designing future Functional Neurological Disorder (FND) services in Lincolnshire.
Continuing Healthcare – Public and Staff Experiences
We gathered feedback from members of the public who either personally receive, or care for someone who receives, Continuing Healthcare (CHC).
Palliative and End of Life Co-Production Group
We gathered insights from people with lived experience of palliative care and staff in Lincolnshire, creating a safe space to share what matters most and helping improve care.
Vaccinations engagement
We wanted to hear directly from families and carers to gather their feedback on proposed vaccinations campaign materials.
Community Pharmacy Awareness Engagement
NHS Lincolnshire Integrated Care Board (ICB) undertook engagement to better understand awareness, use and experiences of community pharmacy services across Lincolnshire.
Living with Dementia in Lincolnshire
NHS Lincolnshire ICB sought feedback to find out what’s working well and what could be improved for people living with dementia and their carers in Lincolnshire.
Ovarian Cancer Awareness in Lincolnshire
NHS Lincolnshire ICB ran an engagement survey to understand how aware people in Lincolnshire are of ovarian cancer.
The health of Children and Younger People in our Neighbourhoods
An engagement with children, young people and families in Lincoln identified gaps to inform the Neighbourhood Health pilot.
Palliative and End of Life Care Patient Experience Survey
A VOICES survey on palliative and end of life care in Lincolnshire, highlighting experiences to inform ongoing improvements.
Experiences of Care
A survey capturing people’s experiences of primary, secondary, mental health, and community care services in Lincolnshire.
Experiences of inclusion health groups in Lincolnshire
A survey capturing Inclusion Health groups’ experiences, barriers, and priorities in Lincolnshire to inform future work.
Children and young people’s hospital appointment survey
A county-wide survey and direct engagement with Lincolnshire families regarding hospital appointments.
Functional Neurological Disorder (FND) Survey
A county-wide survey gathered 127 responses from people with lived experience of FND, highlighting challenges in Lincolnshire.
Gluten Free prescription changes
Following Spring 2025 consultation, NHS Lincolnshire ICB ended gluten-free prescriptions from 1 August 2025.
Local voices help in shaping Lincolnshire’s weight management services
A survey gathered views on Lincolnshire’s Specialist Weight Management Service.
Proposal to close the Portland branch site at Heart of Lincoln Medical Group
The Portland Branch Site at Newland closed on 24 June 2025, with ongoing monitoring of patient access and service delivery.
Engagement on the proposal to relocate Echocardiology Services in Lincolnshire
A review of echocardiology services across the county to address some key challenges.
Prostate Cancer Patient Experience
We engaged people affected by prostate cancer to understand experiences, challenges, and opportunities to improve care.
Patients collaborate with NHS to launch new campaign to help people to age well
Promoting healthy ageing and reduce frailty, helping people live well for longer.
‘Let’s talk’ health and wellbeing Lincolnshire – Lincolnshire ICB.