Spalding GP Surgery closure – update

Health leaders have updated that patients currently registered at Spalding GP Surgery will start to be transferred over to their new GP practice from the beginning of February.

Patients registered at Spalding GP Surgery have all now received a letter confirming the GP practice they are being transferred to.

NHS Lincolnshire Integrated Care Board (ICB), the NHS body responsible for the provision of health services in the county, said the transfer of patient registrations will begin on Wednesday the 1st of February.  This will be a phased approach across the three GP practices where the patients from Spalding GP Surgery are transferring to.

The ICB confirmed the phased approach will take place as follows:

Patients transferring to Gosberton Medical Centre

The transfer of patients to Gosberton Medical Centre will take place between 1st and 14th February 2023. Patients will be contacted by the practice once their registration has been completed. Patients should continue to access services at Spalding GP Surgery until they have been contacted.

Patients transferring to Beechfield Medical Centre

The transfer of patients to Beechfield Medical Centre will take place automatically from 4.30pm on the 7th of February 2023. Patients will be able to access services at Beechfield Medical Centre from 8.00am on the 8th of February 2023.

Patients transferring to Munro Medical Centre

The transfer of patients to Munro Medical Centre will take place automatically from 4.30pm on the 8th of February 2023. Patients will be able to access services at Munro Medical Centre from 8.00am on the 9th of February 2023.

Patients are asked not to contact their new GP practice to check on the progress of their transfer.

Disruption to services

On the days the patient transfers take place, there will be no access to services at Beechfield and Munro Medical Centres, or Spalding GP Surgery from 4.00pm.  This is due to the update required to the clinical systems.

While clinical systems are being updated, patients are advised to use alternative services during these times, including using their nearest community pharmacy, NHS 111, or the Urgent Treatment Centre at The Johnson Community Hospital.

Patients are also advised to continue accessing services at Spalding GP Surgery until their registrations have been transferred.

Sarah-Jane Mills, Director for Primary Care, Communities and Social Values at NHS Lincolnshire ICB, said: “We appreciate that the process to register patients from Spalding GP Surgery to an alternative GP Practice has taken longer than planned and again we thank everyone involved for their patience.”

Patients who have any further questions or who require their letter in another format or language should contact the Patient Advice and Liaison Service (PALS) by telephone on 0300 123 9553 or by email at LHNT.LincsPALS@nhs.net. The service is open 9am – 5pm Monday to Friday (except Bank Holidays). PALS will direct any questions to the ICB for a response. 

Please click on this link to view the Stakeholder Engagement Report written following the engagement previously undertaken between July and September 2022.

Frequently Asked Questions

  • I want to be transferred to the GP practice I have been allocated, what do I need to do?

    You should continue to access services at Spalding GP Surgery as normal until your registration with your new GP practice has been completed (as indicated in the Important section of this letter). From this date you should access services at your new GP practice.

    Any information on recent referrals or medication requirements will be included in the information that is transferred across.

  • What if I don’t want to be registered with the GP practice I have been allocated?

    As a patient, you can choose to register at any GP practice at any time, providing your home address is within the practice boundary. Should you wish to register yourself at an alternative GP practice, please visit: www.nhs.uk/service-search/find-a-gp. Here you will find contact details of GP practices in the local area who will be able to confirm whether you are able to register with them.

  • I have already registered with another GP practice

    If you have received this letter but you have already registered with another practice, you do not need to do anything further and can ignore the letter.

  • Will I still be able to access GP services from the current Spalding GP Surgery premises once I have transferred to my new GP practice?

    There are no current plans for patients to access GP services from the current premises once the transfer of your registration has been completed. However, we will continue to work with GPs in the Spalding area, and other providers, to develop plans which could see a range of GP services delivered from Johnson Community Hospital in the future.

  • Are all patients currently registered at Spalding GP Surgery being transferred to the same GP practice?

    No. There are several GP practices that patients will be transferred to, with most patients being transferred to one of the following practices:

    • Munro Medical Centre – located on West Elloe Avenue in Spalding. The practice also intends to reopen their premises on Church Walk in Pinchbeck in January 2023.
    • Beechfield Medical Centre – located on Beechfield Gardens in Spalding. The practice intends to open their additional (branch) premises, Beechfield West Medical Centre, at the former Pennygate Surgery premises, in February 2023.
    • Gosberton Medical Centre – located on Low Gate in Gosberton.
  • Will my new GP practice be able to cope with all the additional patients?

    Having had detailed discussions with the three GP practices mentioned above, they have assured us on their capacity to deliver services to the additional patients. The ICB will continue to offer support to these practices in the coming months.

  • Why am I being transferred from Spalding GP Surgery?

    Since 2018, services at Spalding GP Surgery have been provided from Johnson Community Hospital by Lincolnshire Community Health Services NHS Trust (LCHS). LCHS decided not to extend their contract, however, they agreed to continue providing services at Spalding GP Surgery until an alternative service is in place.

  • Who do I contact if I have any further questions?

    Please contact the Patient Advice and Liaison Service (PALS) by telephone on 0300 123 9553 or by email at LHNT.LincsPALS@nhs.net. The service is open 9am – 5pm Monday to Friday (except Bank Holidays). PALS will direct any questions to the ICB for a response.

    Alternatively, you can attend one of the drop-in session detailed in your letter.

  • Who is NHS Lincolnshire Integrated Care Board (ICB)?
    NHS Lincolnshire Integrated Care Board (ICB), previously known as NHS Lincolnshire Clinical Commissioning Group), are responsible for ensuring the residents of Spalding and surrounding areas have access to high quality local NHS services now and in the future.
  • How do I get a copy of the letter; frequently asked questions; survey, if I don’t have a computer or access to the internet?

    You can request these by contacting the Patient Advice and Liaison Service (PALS) by telephone on 0300 123 9553 or by email at LHNT.LincsPALS@nhs.net or at Lincolnshire Community Health Services NHS Trust Beech House, Witham Park, Waterside South, Lincoln, LN5 7JN.

    The service is open 9am – 5pm Monday to Friday (except Bank Holidays).

     

     

    You can request these by contacting the Patient Advice and Liaison Service (PALS) by telephone on 0300 123 9553 or by email at LHNT.LincsPALS@nhs.net or at Lincolnshire Community Health Services NHS Trust Beech House, Witham Park, Waterside South, Lincoln, LN5 7JN.

    The service is open 9am – 5pm Monday to Friday (except Bank Holidays).

    Copies will also be available at Spalding GP Surgery.

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