Our principles of engagement

Lincolnshire ICB has adopted the ten principles of engagement set out by NHS England in the ICS design framework – these have been developed from work with systems across the country and, when embedded effectively, will create a golden thread running throughout the ICS, whether involvement takes place within neighbourhoods, in places or across the whole of Lincolnshire.

Delivering the following principles demonstrates and evidences our commitment to involving our people and communities.

  • 1 - Central to decision making
    1 - Central to decision making

    Put the voices of people and communities at the centre of decision-making and governance, at every level of the ICS.

  • 2 - Timely
    2 - Timely

    Start engagement early when developing plans and feed back to people and communities how their engagement has influenced activities and decisions.

  • 3 - Understanding our communities
    3 - Understanding our communities

    Understand your community’s needs, experience and aspirations for health and care, using engagement to find out if change is having the desired effect.

  • 4 - Building relationships
    4 - Building relationships

    Build relationships with excluded groups, especially those affected by inequalities.

  • 5 - Working with partners
    5 - Working with partners

    Work with Healthwatch and the voluntary, community and social enterprise (VCSE) sector as key partners.

  • 6 - Providing information
    6 - Providing information

    Provide clear and accessible public information about vision, plans and progress, to build understanding and trust.

  • 7 - Community development
    7 - Community development

    Use community development approaches that empower people and communities, making connection to social action.

  • 8 - Co-production and insight
    8 - Co-production and insight

    Use co-production, insight and engagement to achieve accountable health and care services.

  • 9 - Redesign services with people and communities
    9 - Redesign services with people and communities

    Co-produce and redesign services and tackle system priorities in partnership with people and communities.

  • 10 - Learn and develop
    10 - Learn and develop

    Learn from what works and building on the assets of all ICS partners – networks, relationships, activity in local places.