Infant crying support – ICON Cope

ICON is a programme adopted by health and social care organisations in the UK to provide information about infant crying, including how to cope, support for parents/carers, how to reduce stress and prevent abusive head trauma in babies.

The evidence-based programme consists of a series of brief interventions that reinforce the simple message making up the ICON acronym:

Infant crying is normal and it will stop

Comfort methods can sometimes soothe the baby and the crying will stop

Ok to walk away for a few minutes if you hae checked the baby is safe and the crying is getting to you

Never ever shake or hurt a baby

It’s normal for babies to cry but it can be stressful and sometimes it’s hard to cope. Most babies start to cry more frequently from two weeks of age, with a peak usually being seen around 6-8 weeks. 

How can I soothe my baby?

There are lots of things you can do to help soothe your baby. Check out these top five tips to help with infant crying:

  1. Talk calmly, hum or sing to your baby
  2. Let them hear a repeating or soothing sound
  3. Hold them close, skin to skin
  4. Go for a walk outside with your baby
  5. Give them a warm bath

The main thing to remember is to stay calm and never hurt or shake your baby. 

What help is available to me?

Speak to someone if you need support, such as your family and friends. If you are struggling and need help and advice, please contact your midwife, health visitor or GP.

Children’s Health Services – can help you by providing health advice and information about your baby, child or young person. To speak to a health professional in the team, please contact us on 01522 843000.

Cry-Sis Helpline – 08451 228 669 7 days a week 9am – 10pm

Dad Pad – This resource is available to fathers linked to perinatal mental health services in Leicester, Leicestershire & Rutland.

Helpful resources

ICON have created a leaflet with some tips on how to cope with your baby crying.

A number of resources for parents and carers of babies can be found on the ICON Cope website.

Never shake a baby short videos

Never, ever shake a baby – home from work
Never, ever Shake a baby – morning at home